We have lot of vibrant flower arrangement on our website and when a user visits our website, they browse through our website and choose according to their price requirement etc.
Recently we had a visitor on our website who wanted to order flowers for funeral. If you are familiar with international floral website (catering to US and Canadian clients) they have a lot of range which includes standing arrangements, wreaths, caskets etc. These are not very popular on floral website in India.
When they could not find what they were looking for, they called me up. After understanding their requirement, I was able to design exactly what they required.
This is what we at Delhi Florist call it true customer satisfaction.
Daman Anand
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