Monday, March 1, 2010

Choose Bouquet carefully on floral website

Last week we had a customer (Boy) ordering one arrangement of flowers on our Delhi Florist website for a girl. Nothing unusual here but that arrangement had some heart shape dry flowers along with pink lilies and pink roses.

The delivery address appeared to be incomplete and so I called the customer. After talking to them, very casually I told them that the flower arrangement they have selected has some heart shape dry flowers. He immediately told me to remove them and just send lilies and rose arrangement. The reason is that the receiver here(the girl)is just a friend (and not lover). If she would have received along with those heart shaped flowers there could have been great misunderstanding between the two.

Thank God that the situation did not arise. So next time you order flowers online through Delhi Florists, carefully choose the bouquet keeping in mind who the receiver is.

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