Last night I got a call from a customer at 11 PM. They wanted bouquet delivery at Rohini at Delhi at 7 AM next morning (that is today). I was really upset. I told them delivery at 7 AM tomorrow is not possible because it is 11 PM and our office is already closed. For early morning deliveries the order must be placed latest by 6 PM. For such deliveries, the bouquet is made on previous day and delivery staff is instructed to deliver at requested time.
This customer had already placed the order on our Florist delhi website and started arguing with me that my father will leave at 7.30 AM and you people do not understand what a good customer service is and so and so. After great persuasion they finally agreed for delivery at 12 noon (the receiver was supposed to be back by then).
Through this post, I want to advise people to place their order well in advance for early morning deliveries such as this. Flowers delivery delhi
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