In my working as a florist, I have come accross this strange situation a few times. Yesterday I recived a call from a customer in US who wanted to send some flowers in New Delhi to her daughter. They did not want to pay online (through credit card) but informed me that their brother, who resides in Delhi will make payments. I took that order for Rs.1000. We both had agreed on which flowers were to be deliverd, the number of flowers and even the colour.
We completed that order. Then the "brother" visited our store (to make payments). He was very warm and polite but insisted on discount. He was under the impression that since the order was plced by a customer from america, we have overcharged them. This is a common misconception and we florists can hardly do anything.
Daman Anand
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